Quality and trademarks
(Based on an article by Dan Strongin in "managenaturally's posterous" )
http://managenaturally.posterous.com/lean-meets-six-sigma-meets-frankenstein-or-sh
In recent decades, ISO 9000 and EFQM are brands that have generated much debate and money with programs training, certification and evaluation.
We love the jargon and acronyms, it seems that a behind a product brand, it has value and justifies its use. Once asking why did not evaluate the application of common sense, logic or scientific method, someone said, is money not certifying the logic!
Brands have a business function. The brand management models are packages that are sold as pills to a patient. Its shortcomings are buried in their own sales system.
We are who we have used every day who best know their pros and cons. So the best score of "6 sigma" comes from director Motorola itself as http://www.q-skills.com/Deming6sigma.htm.
Arguably, many of the tools that underlie these and other brands are good in themselves, so we should not blame them for the misuse that is sometimes made of them.
In fact many of these tools come from W. Edwards Deming, but packagers usually be named after some changes are not always successful. Others have been marketed with Oriental names of some of their students.
what he thought?
" The problem is that you can not learn anything useful by simply copying. You can not apply the same tool for each situation. Consequently, rather than blaming the tools, deeper in its use. Dales a better place to make its magic through Profound Knowledge. not blame the tool, blame the model "
Deming thus opposed to the packaging of ideas, models replicated from one company to another. He knew very well that improving the parts of an organization does not guarantee the success of the organization's purpose and therefore before applying any tool you must first understand the organization. So use improvement tools should be adapted to each organization and not vice versa .
business models attempting to give the same solution to similar problems in different organizations but not the organizational system and their interactions, and its root causes are analyzed before determining the model.
Aspirin is not to blame, the problem is not suitable for use when the patient's health.
We use improvement tools, understanding the shape and purpose to use the one that created them: W. Edwards Deming.
0 comments:
Post a Comment